Smart Software to Present at Community Summit North America

Smart Software Channel Sales Director and Enterprise Solution Engineer, to present three sessions at this year’s Community Summit event in Orlando, FL.  

Belmont, MA, – Smart Software, Inc., provider of industry-leading demand forecasting, planning, and inventory optimization solutions, today announced that its Channel Sales Director, Pete Reynolds, and its Enterprise Solution Engineer Erik Subatis, have been selected to present three sessions at the Dynamics Community Summit NA. They will explain how to plan using Collaborative forecasting, how to Maximize Service Levels, and how to Forecast Accurately during the three sessions.

Smart Software will also be exhibiting at the conference showcasing Smart Inventory Planning & Optimization and bi-directional integrations to Microsoft Dynamics NAV, Microsoft Dynamics 365 Business Central, and Microsoft Dynamics AX.

Smart Software Presentations at Community Summit North America 2022

  • Maximize Service Levels and Minimize Inventory Costs
    • Session Date: 10/12/2022   2:00 PM -2:45 PM
    • Room Number: Tampa 2 – Convention Center, Level 2
  • Predict and Plan the Sales Cycle Using Collaborative Forecasting
    •  Session Date: 10/13/2022   9:00 AM -9:45 AM
    • Room Number: Sarasota 1 – Convention Center, Level 2
  • 5 Demand Planning Tips for Calculating Forecast Accuracy
    • Session Date: 10/13/2022   10:00 AM -11:00 AM
    • Room Number: Osceola B – Convention Center, Level 2

 

Community Summit North America is the largest independent gathering of the Microsoft business applications ecosystem of users, partners, and ISVs on the planet. Come by booth #1122 to learn about probabilistic forecasting and optimization methods that can make a big difference to your bottom line. Whether you are a seasoned Microsoft user looking for new ways to optimize your supply chain or are new to Dynamics Applications and want to understand how a planning platform can help drive revenue increases and inventory reductions, please stop by.

 

About Smart Software, Inc.

Founded in 1981, Smart Software, Inc. is a leader in providing businesses with enterprise-wide demand forecasting, planning, and inventory optimization solutions.  Smart Software’s demand forecasting and inventory optimization solutions have helped thousands of users worldwide, including customers at mid-market enterprises and Fortune 500 companies, such as Otis Elevator, Hitachi, and Disney. Smart Inventory Planning & Optimization gives demand planners the tools to handle sales seasonality, promotions, new and aging products, multi-dimensional hierarchies, and intermittently demanded service parts and capital goods items.  It also provides inventory managers with accurate estimates of the optimal inventory and safety stock required to meet future orders and achieve desired service levels.  Smart Software is headquartered in Belmont, Massachusetts, and can be found on the World Wide Web at www.smartcorp.com.

Community Summit 2021 Smart Software Inventory planning


For more information, please contact Smart Software, Inc., Four Hill Road, Belmont, MA 02478.
Phone: 1-800-SMART-99 (800-762-7899); FAX: 1-617-489-2748; E-mail: info@smartcorp.com

 

 

Smart Software to lead a webinar as part of the WERC Solutions Partner Program

Belmont, MA, – Smart Software, Inc., provider of industry-leading demand forecasting, planning, and inventory optimization solutions, today announced that Greg Hartunian, President and CEO at Smart Software, will lead a 30-minute webinar as part of the WERC Solutions Partner Program 

The presentation will focus on how a leading Electric Utility implemented Smart Inventory Planning and Optimization (Smart IP&O) as part of the company’s strategic supply chain optimization (SCO) initiative. Smart IP&O was implemented in just 90 days, enabling the utility to optimize its reorder points and order quantities for over 250,000 spare parts. During the first phase of the implementation, the platform helped the electric utility reduce inventory by $9,000,000 while maintaining service levels.

Finally, the webinar will conclude by showing Smart IP&O in a Live Demo.

 

Warehousing Education and Research Council (WERC)

WERC is a professional organization focused on logistics management and its role in the supply chain. Since being founded in 1977, WERC has maintained a strategic vision to continuously offer resources that help distribution practitioners and suppliers stay on top in our dynamic, variable field. In an increasingly complex world, distribution logistics professionals make sense of things so that people get their products and services, companies deliver on their commitments, economies grow, and communities thrive.

WERC powers distribution logistics professionals to do their jobs, excel in their careers and make a difference in the world. WERC helps its members and companies succeed by creating unparalleled learning experiences, offering quality networking opportunities, and accessing research-driven industry information.

 

About Smart Software, Inc.
Founded in 1981, Smart Software, Inc. is a leader in providing businesses with enterprise-wide demand forecasting, planning and inventory optimization solutions.  Smart Software’s demand forecasting and inventory optimization solutions have helped thousands of users worldwide, including customers at mid-market enterprises and Fortune 500 companies, such as Otis Elevator, Mitsubishi, Siemens, Disney, FedEx, MARS, and The Home Depot.  Smart Inventory Planning & Optimization gives demand planners the tools to handle sales seasonality, promotions, new and aging products, multi-dimensional hierarchies, and intermittently demanded service parts and capital goods items.  It also provides inventory managers with accurate estimates of the optimal inventory and safety stock required to meet future orders and achieve desired service levels.  Smart Software is headquartered in Belmont,

 


For more information, please contact Smart Software, Inc., Four Hill Road, Belmont, MA 02478.
Phone: 1-800-SMART-99 (800-762-7899); FAX: 1-617-489-2748; E-mail: info@smartcorp.com

 

 

The Supply Chain Blame Game: Top 3 Excuses for Inventory Shortage and Excess
  1. Blaming Shortages on Lead Time Variability
    Suppliers will often be late, sometimes by a lot. Lead time delays and supply variability are supply chain facts of life, yet inventory carrying organizations are often caught by surprise when a supplier is late.  An effective inventory planning process embraces these facts of life and develops policies that effectively account for this uncertainty.  Sure, there will be times when lead time delays come out of nowhere.  But most often the stocking policies like reorder points, safety stocks, and Min/Max levels aren’t recalibrated often enough to catch changes in the lead time over time.  Many companies only review the reorder point after it has been breached, instead of recalibrating after each new lead time receipt.  We’ve observed situations where the Min/Max settings are only recalibrated annually or are even entirely manual.  If you have a mountain of parts using old Min/Max levels and associated lead times that were relevant a year ago, it should be no surprise that you don’t have enough inventory to hold you until the next order arrives. 

 

  1. Blaming Excess on Bad Sales/Customer Forecasts
    Forecasts from your customers or your sales team are often intentionally over-estimated to ensure supply, in response to past inventory shortages where they were left out to dry. Or, the demand forecasts are inaccurate simply because the sales team doesn’t really know what their customer demand is going to be but are forced to give a number. Demand Variability is another supply chain fact of life, so planning processes need to do a better job account for it.  Why should rely on sales teams to forecast when they best serve the company by selling? Why bother playing the game of feigning acceptance of customer forecasts when both sides know it is often nothing more than a WAG?  A better way is to accept the uncertainty and agree on a degree of stockout risk that is acceptable across groups of items.  Once the stockout risk is agreed to, you can generate an accurate estimate of the safety stock needed to counter the demand variability.  The catch is getting buy-in, since you may not be able to afford super high service levels across all items.  Customers must be willing to pay a higher price per unit for you to deliver extremely high service levels.  Sales people must accept that certain items are more likely to have backorders if they prioritize inventory investment on other items.  Using a consensus safety stock process ensures you are properly buffering and setting the right expectations.  When you do this, you free all parties from having to play the prediction game they were not equipped to play in the first place. 

 

  1. Blaming Problems on Bad Data
    “Garbage In/Garbage Out” is a common excuse for why now is not the right time to invest in planning software. Of course, it is true that if you feed bad data into a model, you won’t get good results, but here’s the thing:  someone, somewhere in the organization is planning inventory, building a forecast, and making decisions on what to purchase. Are they doing this blindly, or are they using data they have curated in a spreadsheet to help them make inventory planning decisions? Hopefully, the latter.  Combine that internal knowledge with software, automating data import from the ERP, and data cleansing.  Once harmonized, your planning software will provide continually updated, well-structured demand and lead time signals that now make effective demand forecasting and inventory optimization possible.  Smart Software cofounder Tom Willemain wrote in an IBF newsletter that “many data problems derive from data having been neglected until a forecasting project made them important.” So, start that forecasting project, because step one is making sure that “what goes in” is a pristine, documented, and accurate demand signal.

 

 

Smart Software and Arizona Public Service to Present at WERC 2022

Smart Software CEO and APS Inventory & Logistics Manager to present WERC 2022 Studio Session on implementing Smart IP&O in 90 Days and achieving significant savings by optimizing reorder points and order quantities for over 250,000 spare parts.

Belmont, MA, – Smart Software, Inc., provider of industry-leading demand forecasting, planning, and inventory optimization solutions, today announced that it will present at WERC 2022.

Justin Danielson, Inventory & Logistics Manager at Arizona Public Service (APS), and Greg Hartunian, CEO at Smart Software, will lead a 30-minute studio session at WERC 2022. The presentation will focus on how APS implemented Smart Inventory Planning and Optimization (Smart IP&O) as part of the company’s strategic supply chain optimization initiative. Smart IP&O was implemented in just 90 days, enabling APS to optimize its reorder points and order quantities for over 250,000 spare parts. During the first phase of the implementation, the platform helped APS reduce inventory and achieve significant savings while maintaining service levels. Finally, the session will conclude by showing Smart IP&O in a Live Demo.

 

Warehousing Education and Research Council (WERC)

WERC is a professional organization focused on logistics management and its role in the supply chain. Since being founded in 1977, WERC has maintained a strategic vision to continuously offer resources that help distribution practitioners and suppliers stay on top in our dynamic, variable field. In an increasingly complex world, distribution logistics professionals make sense of things so that people get their products and services, companies deliver on their commitments, economies grow, and communities thrive.

WERC powers distribution logistics professionals to do their jobs, excel in their careers and make a difference in the world. WERC helps its members and companies succeed by creating unparalleled learning experiences, offering quality networking opportunities, and accessing research-driven industry information.

 

About Smart Software, Inc.
Founded in 1981, Smart Software, Inc. is a leader in providing businesses with enterprise-wide demand forecasting, planning and inventory optimization solutions.  Smart Software’s demand forecasting and inventory optimization solutions have helped thousands of users worldwide, including customers at mid-market enterprises and Fortune 500 companies, such as Otis Elevator, Mitsubishi, Siemens, Disney, FedEx, MARS, and The Home Depot.  Smart Inventory Planning & Optimization gives demand planners the tools to handle sales seasonality, promotions, new and aging products, multi-dimensional hierarchies, and intermittently demanded service parts and capital goods items.  It also provides inventory managers with accurate estimates of the optimal inventory and safety stock required to meet future orders and achieve desired service levels.  Smart Software is headquartered in Belmont,

 


For more information, please contact Smart Software, Inc., Four Hill Road, Belmont, MA 02478.
Phone: 1-800-SMART-99 (800-762-7899); FAX: 1-617-489-2748; E-mail: info@smartcorp.com

 

 

Thoughts on Spare Busses and Spare Parts

 

The Covid19 pandemic has placed unusual stress on public transit agencies. This stress forces agencies to look again at their processes and equipment.

This blog focuses on bus systems and their practices for spare parts management. However, there are lessons here for other types of public transit, including rail and light rail.

Back in 1995, the Transportation Research Board (TRB) of the National Research Council published a report that still has relevance. System-Specific Spare Bus Ratios: A Synthesis of Transit Practice stated

The purpose of this study was to document and examine the critical site-specific variables that affect the number of spare vehicles that bus systems need to maintain maximum service requirements. … Although transit managers generally acknowledged that right-sizing the fleet actually improves operations and lowers cost, many reported difficulties in achieving and consistently maintaining a 20 percent spare ratio as recommended by FTA… The respondents to the survey advocated that more emphasis be placed on developing improved and innovative bus maintenance techniques, which would assist them in minimizing downtime and improving vehicle availability, ultimately leading to reduced spare vehicles and labor and material costs.

Grossly simplified guidelines like “keep 20% spare buses” are easy to understand and measure but mask more detailed tactics that can provide more tailored policies. If operational reliability can be improved for each bus, then fewer spares are needed.

One way to keep each bus up and running more often is to improve the management of inventories of spare parts. Here is where modern supply chain management can make a significant contribution. The TRB noted this in their report:

Many agencies have been successful in limiting reliance on excess spare vehicles. Those transit officials agree that several factors and initiatives have led to their success and are critical to the success of any program [including] … Effective use of advanced technology to manage critical maintenance functions, including the orderly and timely replacement of parts… Failure to have available parts and other components when they are needed will adversely affect any maintenance program. As long as managers are cognizant of the issues and vigilant about what tools are available to them, the probability of buses [being] ‘out for no stock’ will greatly diminish.”

Effective inventory management requires a balance between “having enough” and “having too much.” What modern software can do is make visible the tradeoff between these two goals so that transit managers can make fact-based decisions about spare parts inventories.

There are enough complications in finding the right balance to require moving beyond simple rules of thumb such as “keep ten days’ worth of demand on hand” or “reorder when you are down to five units in stock.” Factors that drive these decisions include both the average demand for a part, the volatility of that demand, the average replenishment lead time (which can be a problem when the part arrives by slow boat from Germany), the variability in lead time, and several cost factors: holding costs, ordering costs, and shortage costs (e.g., lost fares).

Innovative supply chain analytics uses advanced probabilistic forecasting and stochastic optimization methods to manage these complexities and provide greater parts availability at lower cost. For instance, Minnesota’s Metro Transit documented a 4x increase in return on investment in the first six months of implementing a new system. To read more about how public transit agencies are exploiting innovative supply chain analytics, see:

 

 

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