Smart Customers

Our Customers, Case Studies, and Industries

Smart Software Customers; Success stories – Metro Transit

Minnesota Metro Transit deployed SmartForecasts to handle intermittent demand for equipment parts at the public transit system. Nucleus Research found that the inventory optimization application reduced parts inventory, emergency transshipments, and purchase requisitions while increasing perfect-order levels, resulting in higher equipment uptime for the transit system.

Smart Software Customers; Success stories - Montreal Transit

Learn how Montreal Transit Corporation’s, one of Canada’s largest Transit Organizations with an operating a fleet of 1,680 buses and 84 subway trains, utilized SmartForecasts as part of a revamped inventory management process to improve service levels and drive down inventory.

 

Smart Software Customers; Success stories - Forum

Forum Energy Technologies’ Valve Solutions Division transformed its demand planning process, improved its responsiveness to changing market conditions, and addressed the thorny problem of intermittent demand planning using Smart.  Learn how.

Smart Software Customers; Success stories - Metro-North Railroad

Metro-North’s prime objective is to move people in a timely manner.  Service outages resulting from imbalanced inventory – too much of some things, not enough of others – required a new approach.  Learn how MNR applied Smart to improve planning for intermittently demanded service parts, increasing service levels while reducing inventory.

Smart Software Customers; Success stories - Prevost
Read how Prevost Parts, the parts division of Canadian bus manufacturer Prevost Car, uses Smart to more effectively distribute parts for the North American motorcoach and transit bus markets. Learn why Prevost selected Smart over SAP’s demand planning application and how it has reduced inventory and transportation costs while improving customer service.

Smart Software Customers; Success stories - Rev-A-Shelf

Rev-A-Shelf, the leading US Manufacturer of home storage accessory items, uses Smart to optimize inventory and meet its 3-day shipment guarantee despite fluctuating supplier lead times.

 

Smart Software Customers; Success stories - Bedoukian Research

Read how Bedoukian Research, a manufacturer of specialty chemicals used in fragrances and flavors by customers worldwide, is using Smart’s  intermittent demand forecasting technology to improve inventory management and consistently achieve targeted customer service levels.

 

“Smart IP&O allowed us to transform our manually maintained stocking levels to a service level-based model that drove significant improvements in fill rates while optimizing total inventory on hand.  The accurate forecasts of stocking levels provided fact-based data that allowed us to strategically phase the consolidation effort where warehouse space was at a premium”

Manager Part Supply and Logistics, BC Transit

“Whatever the request, we need to meet our next day service commitment – Smart enables us to risk adjust our inventory, to be sure we have the products and parts on hand to achieve the service levels our customers require.”

Manager of Materials Management, FedEx TechConnect

“Smart is the only one out there that has really licked the intermittent demand modeling challenge. We get accurate information and more importantly at the lowest dollar. Without Smart, I think we would have seen a continued growth in our inventory and not necessarily gotten any greater benefit for service.”

Chief Material Officer, Metro-North Railroad

 

“Smart’s service level planning methodology has led to productive conversations between sales and supply chain and given us a platform or common ground from which we base our discussions.”

Purchasing Manager, Forum Energy Technologies

“The intermittent demand forecasting capability has been very useful. We’ve gone from forecasting our slow-moving items by hand with poor results to automatically generating highly accurate stocking level estimates.  During a time of sales growth, we’ve been able to reduce finished goods inventory by 4%, raw materials inventory by 5% and decrease late shipments from 16% to 3%.”

Purchasing Manager, Bedoukian Research

Spare Parts

Smart Software Customers; Service Parts - Disneyland
Smart Software Customers; Service Parts – Otis Elevator
Smart Software Customers; Service Parts – Otis Elevator
Smart Software Customers; Service Parts – FedEx TechConnect
Smart Software Customers; Service Parts – Metro North Railroad
Smart Software Customers; Service Parts – NJ Transit
Smart Software Customers; Service Parts – Metro Transit of Minnesota
Smart Software Customers; Pharma / Life Science – Sciex
Smart Software Customers; Service Parts – NJ Transit
Smart Software Customers; Service Parts - STM
Smart Software Customers; Service Parts – Otis Elevator
Smart Software Customers; Service Parts – Otis Elevator

Aviation

Smart Software Customers; Aerospace – Aero Fastner
Smart Software Customers; Aerospace - DASI
Smart Software Customers; Aerospace - Lycoming
Smart Software Customers; Aerospace – Aero Fastner
Smart Software Customers; Aerospace – RT Logic

Automotive

Smart Software Customers; Automotive - Trico
Smart Software Customers; Automotive - Camso
Smart Software Customers; Automotive – Raybestos Powertrain
Smart Software Customers; Automotive - Carter
Smart Software Customers; Automotive - Kawasaki
Smart Software Customers; Automotive - Crlaurence
Smart Software Customers; Automotive - Mercury
Smart Software Customers; Automotive - Dana
Smart Software Customers; Automotive - Prevost

Durable Goods

Smart Software Customers; Durable Goods – Ameristar Fence Products
Smart Software Customers; Durable Goods – General Cable
Smart Software Customers; Durable Goods - Bradley
Smart Software Customers; Durable Goods – Hooker Furniture
Smart Software Customers; Durable Goods - W.R. Case Cutlery
Smart Software Customers; Durable Goods - Perko
Smart Software Customers; Durable Goods – Rose Brand
Smart Software Customers; Durable Goods – Rev-A-Shelf

Food & Beverage

Smart Software Customers; Food & Beverage - McKee
Smart Software Customers; Food & Beverage – B&G Foods
Smart Software Customers; Food & Beverage – Koch Foods, Inc.
Smart Software Customers; Food & Beverage - Mars

High Tech

Smart Software Customers; Pharma / Life Science – Sciex
Smart Software Customers; Pharma / Life Science – Thomas Scientific

Industrial Equipment

Smart Software Customers; Industrial Equipment – Forum
Smart Software Customers; Service Parts – Otis Elevator
Smart Software Customers; Industrial Equipment - Wabtec (Napier Turbochargers, Ltd.
Smart Software Customers; Industrial Equipment – Spraying Systems

Industrial Products

Smart Software Customers; Industrial Products - Express Bolt & Gasket
Smart Software Customers; Industrial Products – National Tube Supply
Smart Software Customers; Industrial Products - Numatics
Smart Software Customers; Industrial Products – National Tube Supply
Smart Software Customers; Industrial Products - Gerdau
Smart Software Customers; Food & Beverage - Perko
Smart Software Customers; Industrial Products - Mersen
Smart Software Customers; Industrial Equipment - Potter Electric Signal Company

Medical / Pharma / Life Science

Smart Software Customers; Pharma / Life Science - Abbott
Smart Software Customers; Pharma / Life Science - Purdue
Smart Software Customers; Pharma / Life Science – Thomas Scientific
Smart Software Customers; Pharma / Life Science - Abbott
Smart Software Customers; Pharma / Life Science – Sciex

Process Manufacturing

Smart Software Customers; Process Manufacturing - Aluprint Globalpack
Smart Software Customers; Process Manufacturing - Aluprint Globalpack
Smart Software Customers; Process Manufacturing - Bedoukian Research
Smart Software Customers; Process Manufacturing – Lubrication Engineers
Smart Software Customers; Process Manufacturing - Clorox
Smart Software Customers; Process Manufacturing - Sappi
Smart Software Customers; Process Manufacturing – Gilchrist & Soames

Public Transit

Smart Software Customers; Public Transit – Metro-North Railroad
Smart Software Customers; Public Transit – Metro-North Railroad
Smart Software Customers; Public Transit – NJ Transit
Smart Software Customers; Public Transit - STM
Smart Software Customers; Public Transit – Metro Transit
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