Smart Customers
Our Customers, Case Studies, and Industries
Minnesota Metro Transit deployed SmartForecasts to handle intermittent demand for equipment parts at the public transit system. Nucleus Research found that the inventory optimization application reduced parts inventory, emergency transshipments, and purchase requisitions while increasing perfect-order levels, resulting in higher equipment uptime for the transit system.
Learn how Montreal Transit Corporation’s, one of Canada’s largest Transit Organizations with an operating a fleet of 1,680 buses and 84 subway trains, utilized SmartForecasts as part of a revamped inventory management process to improve service levels and drive down inventory.
Forum Energy Technologies’ Valve Solutions Division transformed its demand planning process, improved its responsiveness to changing market conditions, and addressed the thorny problem of intermittent demand planning using Smart. Learn how.
Metro-North’s prime objective is to move people in a timely manner. Service outages resulting from imbalanced inventory – too much of some things, not enough of others – required a new approach. Learn how MNR applied Smart to improve planning for intermittently demanded service parts, increasing service levels while reducing inventory.
Read how Prevost Parts, the parts division of Canadian bus manufacturer Prevost Car, uses Smart to more effectively distribute parts for the North American motorcoach and transit bus markets. Learn why Prevost selected Smart over SAP’s demand planning application and how it has reduced inventory and transportation costs while improving customer service.
Rev-A-Shelf, the leading US Manufacturer of home storage accessory items, uses Smart to optimize inventory and meet its 3-day shipment guarantee despite fluctuating supplier lead times.
Read how Bedoukian Research, a manufacturer of specialty chemicals used in fragrances and flavors by customers worldwide, is using Smart’s intermittent demand forecasting technology to improve inventory management and consistently achieve targeted customer service levels.
“Smart IP&O allowed us to transform our manually maintained stocking levels to a service level-based model that drove significant improvements in fill rates while optimizing total inventory on hand. The accurate forecasts of stocking levels provided fact-based data that allowed us to strategically phase the consolidation effort where warehouse space was at a premium”
“Whatever the request, we need to meet our next day service commitment – Smart enables us to risk adjust our inventory, to be sure we have the products and parts on hand to achieve the service levels our customers require.”
“We can now regularly recalculate stocking parameters based on changes to demand and lead times. This used to be a manually intensive process that resulted in outdated reorder points and stocking policy. Within an hour after implementation, we were able to reduce our Safety Stock valuation by 20% while increasing our service level by 5% in Month 1. Looking forward to tracking our progress into Month 3.”
“Smart is the only one out there that has really licked the intermittent demand modeling challenge. We get accurate information and more importantly at the lowest dollar. Without Smart, I think we would have seen a continued growth in our inventory and not necessarily gotten any greater benefit for service.”
“Smart’s service level planning methodology has led to productive conversations between sales and supply chain and given us a platform or common ground from which we base our discussions.”
“The intermittent demand forecasting capability has been very useful. We’ve gone from forecasting our slow-moving items by hand with poor results to automatically generating highly accurate stocking level estimates. During a time of sales growth, we’ve been able to reduce finished goods inventory by 4%, raw materials inventory by 5% and decrease late shipments from 16% to 3%.”
Spare Parts
Aviation
Automotive
Durable Goods
Food & Beverage
High Tech
Industrial Equipment
Industrial Products
Pharma / Life Science
Process Manufacturing
Public Transit
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