Career Opportunities

Join our growing team

Smart Software is continuously seeking outstanding individuals with experience in sales, marketing, software development, QA, data science, and customer support to join our growing team.

Smart Software, Inc. is a SaaS company, offering a multi-tenant cloud-based platform for inventory optimization, demand planning, analytics, and statistical forecasting.  We have harnessed the power of the cloud, machine learning, big data analytics, probabilistic forecasting methods, optimization logic, and the latest database and programming technologies to help our customers improve forecast accuracy, reduce inventory costs, increase sales, and run a more efficient business!

Smart Software offers a professional work environment focused on the growth of our employees and company.  We encourage you to work from where you want – home or office.  We are looking for highly motivated people who enjoy their work and are looking to make an impact! If you have what it takes to succeed in a mature and growing company that expects employees to take ownership of their role and lead, we want to hear from you.

Introductory video

Learn about Smart Inventory Planning & Optimization

Supply Chain Solution Consultant

The Solutions Consultant will work with an implementation project manager and the customer to design and architect the implementations of the company’s demand planning and inventory optimization software, plan the work using best practice project management techniques and execute the implementation. This role is measured by the on-time delivery of implementations while meeting or exceeding company metrics for process compliance and customer satisfaction. The role reports to the Director of Implementation.

This is a key position with great visibility and impact. Someone who enjoys technical challenge, to learn new technologies and is a quick learner will have a lot of opportunity to grow and challenge themselves at this fast-growing SaaS company.

  • Strong experience with Supply Chain Planning and related software required
  • Work with Project Manager to Structure technical tasks in a project in terms of dependencies and time.
  • Help load balance all these tasks across all active projects
  • Allocate the work of Solution Engineers across all of these tasks.
  • Deliver for implementations:
  • Conduct discovery, i.e., participate in sales handoff, Kick-off and conduct questionnaire and generate initial functional design
  • Install/Configure Integration, spec and get data processing pipeline build and validated
  • Finalize Functional design collaboratively with customers and internal technical stakeholders like the CTO and solutions engineers.
  • Implement finalized functional design and train customers on its use.
  • Build out best practice implementation guides for standard implementations across specific customer profile (product to be implemented, industry, goals sought, company size and structure, data size)
  • Work with project manager/CTO to maintain and refine template projects, functional design templates, Questionnaire Templates.
  • Maintain in an ongoing way all the training materials

Desired Skills and Experience

  • Bachelor of Industrial engineering or supply chain or any engineering undergraduate degree
  • 5+ years of working on customer implementations of enterprise business software.
  • Experience implementing or supporting enterprise software to companies in manufacturing.
  • Collaborative and flexible team player with a strong work ethic.
  • Must love ongoing learning and taking on new challenges.
  • Must love working in a very flat organization and be highly self-motivated
  • Salary dependent on education and experience

Job Type: Full-time

Salary: Competitive and commensurate with work and education experience


  • 401(k)
  • 401(k) matching
  • Flexible spending account
  • Health insurance
  • Paid time off


  • 8 hour shift
  • Monday to Friday

COVID-19 considerations:

Work Location: Hybrid remote in Belmont, MA 02478


Email cover letter and resume to

Channel partnerships manager

Recruit and manage relationships with reseller channel partners. The Smart Software Global channel team is looking for a Channel Account Manager to join our team.  You will implement a multi-year plan to rapidly grow revenue within assigned channels. The primary focus will be to execute strategies across Smart Software and the partner, as well as managing go-to-market programs.


Primary Job Responsibilities

  • Execute business plans with partners defining clear goals, objectives, and metrics
  • Support internal teams aligned to and in support of the growth of Smart Softwarepartnerships
  • Carry out joint strategies with the partner to grow our joint business
  • Manage partner enablement for Smart Software, skills, marketing, and go-to-market programs
  • Build and manage partner, and partner channel relationships
  • Managers go-to-market programs with the partner to guide pipeline and sales.
  • Establish and promote regular communication cadence with channel partners.

Required Skills

  • 3+ years of experience in channel or channel business development, managing, global, and industry-leading partners
  • Experience across multiple partner routes to market including VAR’s, Software publishers & Strategic Partners..
  • Experience managing a partner business including demonstrated ability to apply personal knowledge, processes, and solutions selling strategies and methodologies to meet revenue growth objectives
  • Relationship-focused with a solid executive presence and proven ability to build credibility with partner and internal stakeholders
  • Ability to thrive in a dynamic, changing environment and make personal connections with technical-oriented people as well as C-level audiences
  • Good planning and analytical skills; proven ability to apply these skills to complex situations with competing priorities
  • Proven ability to partner with senior business leaders to understand requirements and deliver solutions that meet expectations
  • Highly collaborative work style with proven ability to gather consensus and take decisive and timely action
  • Bachelor’s degree
  • Knowledge of supply chain planning a plus.
  • Microsoft, NetSuite & Sage channel management experience desired.


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Lead QA Engineer

The lead QA engineer will work with the dev team to support releases by building test plans and automated test cases and help solidify the company’s quality engineering framework. In addition, will act as a resource for customer support and implementation teams on product features and issues. This role is measured by the effectiveness of the QA team in improving product quality while progressively improving both QA processes and practices. The role reports to the CTO and will lead a team of two QA engineers.

This is a key position with great visibility and impact. Someone who enjoys technical challenge, to learn new technologies and is a quick learner will have a lot of opportunity to grow and challenge themselves at this fast-growing SaaS company.


  • Build out test plans for each release which include allocating test execution work and test creation work, to meet quality metrics.
  • Manage and monitor the creation of automated test cases
  • Manage and monitor the execution of existing suites of regression, new feature tests and smoke tests.
  • Directly build automated test cases and add to existing test suites
  • Work with the CTO to craft Quality metrics and measure and make visible these metrics to the company.


Desired Skills and Experience

  • Bachelor of Computer Science/Engineering or any engineering undergraduate degree
  • 3-5+ years of working as a hands-on QA engineer on web-based Enterprise and/or SaaS software.
  • Experience writing automated test cases in Junit, Selenium etc… And performance tests with JMeter.
  • Familiarity with Test Management Systems like JIRA Zephyr highly desirable
  • Management experience highly desirable.
  • Collaborative and flexible team player with a strong work ethic.
  • Must love ongoing learning and taking on new challenges.
  • Must love working at startups and in a very flat organization
  • Experience with AWS and Supply Chain Software highly desirable.


Email cover letter and resume to

Smart Customers

MRO & Aftermarket Spare Parts



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