Analytics and Reporting

Monitor operations and supply chain performance


What is my inventory position today, on any item?  Where are we stocking out and how often? What are my delivery times?  Why did we ship late?  Do we have too much inventory in one location, not enough in another?  What are my real supplier lead times?   These are obvious, daily questions, and the answers can reveal underlying root causes that when resolved will improve supply chain performance.  But these answers are elusive, often because data is locked up in your ERP and only accessible via limited reporting views or spreadsheets.  Creating these reports manually using Excel requires data imports, reformatting, and distribution to key stakeholders, wasting countless hours of valuable planning time. This means that getting updated information, when you need it, is not always possible. Not having access to these answers means that problems reveal themselves only after it is too late, and opportunities for improving the inventory planning process are overlooked, further contributing to poor performance.


Smart Operational Analytics (SOA™) is a native web reporting solution available on Smart’s Inventory Planning and Optimization Platform, Smart IP&O.  It provides a fast, easily understood, current perspective on the state of your inventory, its performance against critical metrics, actual supplier lead times, opportunities to rebalance stocks across facilities, and helps you uncover root causes of operational inefficiencies.  SOA automatically refreshes as often as you’d like providing all stakeholders immediate, up-to-date reporting on your operations and performance.  You’ll have constant visibility of inventory levels, orders, shipments, and supplier performance to ensure you’ll always be in tune with the state of your operations and resolve issues before they become problems. Enhance visibility. Improve responsiveness. Increase your bottom line.

Smart Operational Analytics

Inventory Analytics

Quantify Inventory Value
Inventory Segmentation
Inventory Classification
Trend Metrics over time

Operational Performance

Measure Service Level Performance
Measure Fill Rate Performance
Calculate Turns, Holding & Ordering Costs
Trend Metrics over time

Supplier Insights

Measure Supplier Performance
Compare Supplier Lead Times
Rank Suppliers across available metrics
Trend Metrics over time

Who is Operational Analytics for?

Smart Operational Analytics is for executives, planners, and operations professionals who seek to:

  • Measure inventory costs and performance in real time.
  • Assess and compare Supplier performance.
  • Identify root causes of stockouts, excess inventory, and late deliveries.
  • share KPI’s such as service levels, turns, costs, and more across the organization.
What questions can Operational Analytics answer?
  • What does my inventory look like? By value, count, classification?
  • Is my inventory trending up, down, or the same?
  • How much of my inventory is overstocked, understocked, or acceptable?
  • Can inventory be transferred from overstocked locations to under stocked locations?
  • Can existing supplier orders be cancelled or deferred?
  • What are my current turns, service levels, and fill rates and how do they trend over time?
  • How many out of stock events occurred this week, this month, this quarter?
  • How are my suppliers performing, how do they compare?
  • What is my supplier lead time and how has it changed over time?
Inventory and supplier reporting for your enterprise

Smart Operational Analytics empowers you to:

  • Benchmark service performance and inventory costs.
  • Benchmark supplier performance.
  • Assess and Classify Inventory by class, stage, and more.
  • Share metrics with the organization.

    Get the Product Sheet

    Smart IP&O Application Suite

    Smart Demand Planner: Automatic Statistical Forecasting; Multi-Leap Group Forecasting; Collaborative Planning
    Smart Inventory Optimization: Optimize RDP, Min, Max, Safety Stock, Order Qty; Reduce Inventory; Increase Service Levels
    Smart Operational Analytics: Track Inventory Costs, units, Turn, and Value; Supplier Analysis and Comparison; Measure Historical Service Levels