Probabilistic vs. Deterministic Order Planning

The Smart Forecaster

Man with a computer in a warehouse best practices in demand planning, forecasting and inventory optimization

Consider the problem of replenishing inventory. To be specific, suppose the inventory item in question is a spare part. Both you and your supplier will want some sense of how much you will be ordering and when. And your ERP system may be insisting that you let it in on the secret too.

Deterministic Model of Replenishment

The simplest way to get a decent answer to this question is to assume the world is, well, simple. In this case, simple means “not random” or, in geek speak, “deterministic.” In particular, you pretend that the random size and timing of demand is really a continuous drip-drip-drip of a fixed size coming at a fixed interval, e.g., 2, 2, 2, 2, 2, 2… If this seems unrealistic, it is. Real demand might look more like this: 0, 1, 10, 0, 1, 0, 0, 0 with lots of zeros, occasional but random spikes.

But simplicity has its virtues. If you pretend that the average demand occurs every day like clockwork, it is easy to work out when you will need to place your next order, and how many units you will need.  For instance, suppose your inventory policy is of the (Q,R) type, where Q is a fixed order quantity and R is a fixed reorder point. When stock drops to or below the reorder point R, you order Q units more. To round out the fantasy, assume that the replenishment lead time is also fixed: after L days, those Q new units will be on the shelf ready to satisfy demand.

All you need now to answer your questions is the average demand per day D for the item. The logic goes like this:

  1. You start each replenishment cycle with Q units on hand.
  2. You deplete that stock by D units per day.
  3. So, you hit the reorder point R after (Q-R)/D days.
  4. So, you order every (Q-R)/D days.
  5. Each replenishment cycle lasts (Q-R)/D + L days, so you make a total of 365D/(Q-R+LD) orders per year.
  6. As long as lead time L < R/D, you will never stock out and your inventory will be as small as possible.

Figure 1 shows the plot of on-hand inventory vs time for the deterministic model. Around Smart Software, we refer to this plot as the “Deterministic Sawtooth.” The stock starts at the level of the last order quantity Q. After steadily decreasing over the drop time (Q-R)/D, the level hits the reorder point R and triggers an order for another Q units. Over the lead time L, the stock drops to exactly zero, then the reorder magically arrives and the next cycle begins.

Figure 1 Deterministic model of on-hand inventory

Figure 1: Deterministic model of on-hand inventory

 

This model has two things going for it. It requires no more than high school algebra, and it combines (almost) all the relevant factors to answer the two related questions: When will we have to place the next order? How many orders will we place in a year?

Probabilistic Model of Replenishment

Not surprisingly, if we strip away some of the fantasy from the deterministic model, we get more useful information. The probabilistic model incorporates all the messy randomness in the real-world problem: the uncertainty in both the timing and size of demand, the variation in replenishment lead time, and the consequences of those two factors: the chance of stock on hand undershooting the reorder point, the chance that there will be a stockout, the variability in the time until the next order, and the variable number of orders executed in a year.

The probabilistic model works by simulating the consequences of uncertain demand and variable lead time. By analyzing the item’s historical demand patterns (and excluding any observations that were recorded during a time when demand may have been fundamentally different), advanced statistical methods create an unlimited number of realistic demand scenarios. Similar analysis is applied to records of supplier lead times. Combining these supply and demand scenarios with the operational rules of any given inventory control policy produces scenarios of the number of parts on hand. From these scenarios, we can extract summaries of the varying intervals between orders.

Figure 2 shows an example of a probabilistic scenario; demand is random, and the item is managed using reorder point R = 10 and order quantity Q=20. Gone is the Deterministic Sawtooth; in its place is something more complex and realistic (the Probabilistic Staircase). During the 90 simulated days of operation, there were 9 orders placed, and the time between orders clearly varied.

Using the probabilistic model, the answers to the two questions (how long between orders and how many in a year) get expressed as probability distributions reflecting the relative likelihoods of various scenarios. Figure 3 shows the distribution of the number of days between orders after ten years of simulated operation. While the average is about 8 days, the actual number varies widely, from 2 to 17.

Instead of telling your supplier that you will place X orders next year, you can now project X ± Y orders, and your supplier knows better their upside and downside risks. Better yet, you could provide the entire distribution as the richest possible answer.

Figure 2 A probabilistic scenario of on-hand inventory

Figure 2 A probabilistic scenario of on-hand inventory

 

Figure 3 Distribution of days between orders

Figure 3: Distribution of days between orders

 

Climbing the Random Staircase to Greater Efficiency

Moving beyond the deterministic model of  inventory opens up new possibilities for optimizing operations. First, the probabilistic model allows realistic assessment of stockout risk. The simple model in Figure 1 implies there is never a stockout, whereas probabilistic scenarios allow for the possibility (though in Figure 2 there was only one close call around day 70). Once the risk is known, software can optimize by searching  the “design space” (i.e., all possible values of R and Q) to find a design that meets a target level of stockout risk at minimal cost. The value of the deterministic model in this more realistic analysis is that it provides a good starting point for the search through design space.

Summary

Modern software provides answers to operational questions with various degrees of detail. Using the example of the time between replenishment orders, we’ve shown that the answer can be calculated approximately but quickly by a simple deterministic model. But it can also be provided in much richer detail with all the variability exposed by a probabilistic model. We think of these alternatives as complementary. The deterministic model bundles all the key variables into an easy-to-understand form. The probabilistic model provides additional realism that professionals expect and supports effective search for optimal choices of reorder point and order quantity.

 

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Some companies invest in software to help them manage their inventory, whether it’s spare parts or finished goods. But a surprising number of others play the Inventory Guessing Game every day, trusting to an imagined “Golden Gut” or to plain luck to set their inventory control parameters. But what kind of results do you expect with that approach?

Finding Your Spot on the Tradeoff Curve

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Beware of Simple Rules of Thumb for Managing Inventory

The Smart Forecaster

 Pursuing best practices in demand planning,

forecasting and inventory optimization

Managing inventory requires executives to balance competing goals: high product availability versus low investment in inventory. Executives strike this balance by stating availability targets and budget constraints. Then supply chain professionals translate these “commander’s intentions” into detailed specifications about reorder points and order quantities.

A High-Stakes Race Between Supply and Demand

 

Let’s focus on reorder points (also known as mins). They work as follows. As on-hand inventory decreases in response to demand, it eventually drops down to or below a trigger value, the reorder point or min. At that point, it’s like a gun goes off to start a race between supply and demand. A replenishment order is sent to restock the item, but there is a replenishment lead time, so the restocking is not instantaneous. While your system waits for resupply, demand continues to whittle away at the stock on hand. It is bad news if demand wins the race, because then you won’t be in position to provide what somebody is demanding. Then they either get it from a competitor or get back-ordered and unhappy: either way, stocking out is a bad outcome for you and your customer.

The risk of stocking is controlled by your staff’s choice of reorder points. If they are set too high, stock-outs are rare but inventory is bloated. Set them too low and stock-outs abound. So how should reorder points be set?

Avoiding Foolish Follow-Through

 

Several factors govern stock-out risk. Each item in your inventory has its own demand history and lead time. Together with your chosen availability targets, these factors determine the best choice of reorder point. But the relationships are statistical and require good analysis to work out. Inventory Optimization Software can compute the proper reorder point for each of tens of thousands of items. But instead of relying on proper analysis, many companies fall back on simple rules of thumb or just “doing what we always do”.

In place of using the right math, companies often rely on rules of thumb that serve them poorly. Here are some examples in order of most common to least common.

1) Multiples of Average Demand

 

Setting reorder points at some (arbitrary) multiple of average demand starts to rely on actual facts. But it ignores the key demand attribute that drives stock-out risk: demand variability. Two items with the same average demand but very different levels of variability will require very different reorder points to insure the same low risk of stock-out. (See Figure 1)

2) Gut feel

 

Some companies have self-styled supply chain gurus. Even if they actually are Jedi masters, it’s impossible to keep up with tens of thousands of items whose reorder points should be reviewed frequently.  And if the logic that drives decision making is buried in a hard to use spreadsheet that only they know how to use, the company risks not being able to execute the inventory plan without that one individual –a risky proposition.

3) Average Demand + some multiple of Demand Variability

 

This approach is taught in many “Inventory 101” courses. But it implicitly assumes some facts about demand that are very often not true: that demand has a Normal (“bell-shaped”) distribution and that demand in one period does not relate to demand in the previous time period(s).  Assumptions of independence and reliance on normal distribution models just don’t cut it.

4) Nursery rhymes

 

Not at all the norm, hence being last on the list, but we heard of one company that used one simple rule for all items: “If it’s down to four, order more”. It’s crazy to believe that one rule applies to all items at all times. But at least it rhymes.

Your people can do better than to rely on any of these approaches. Do you know whether your company is using any one of them?

Getting It Right

 

The right way to set reorder points uses the tools of probability theory. The details depend on whether you are selling finished goods or spare parts. Spare parts are usually more difficult to manage because they have quirky demand patterns: high intermittency (lots of zero demands), high skewness (lots of small demands but with some whoppers too), and auto-correlation (“feast or famine” behavior). Modern Reorder Point Software takes these quirks into account to set reorder points that insure the desired level of item availability. Importantly, they also let your people see explicit trade-off curves, so they can strike the balance you want — at the item by location level – between stock-out risk and inventory investment.

Inventory is a major item on the balance sheet and needs high-level attention. At many manufacturers, service parts can represent up to half of revenue. Modern software lets the C-Suite move beyond, incomplete math and other inadequate approaches to managing inventory.

 

 

Figure 1:  Two equally important items with the same average demand get assigned the same stocking policy that determines the Min (reorder point) as 2 x average lead time demand.  Despite the “same” stocking policy service performance varies significantly with the stable Item A experiencing overstocks and the volatile Item B experiencing stock outs.

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      Worst Practices in Forecasting

      The Smart Forecaster

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      forecasting and inventory optimization

      Companies launch initiatives to upgrade or improve their sales & operations planning and demand planning processes all the time. Many of these initiatives fail to deliver the results they should. Has your forecasting function fallen short of expectations? Do you struggle with “best practices” that seem incapable of producing accurate results?

      For ten years, the editorial team at Foresight: The International Journal of Applied Forecasting has been telling readers about the struggles and successes of forecasting professionals and doing all we can to educate them about methods and practices that really work. We do that with articles contributed by forecasting professionals as well as respected academics and authors of highly-regarded books.

      As Founding Editor of Foresight, I’d like to invite you to join us for the upcoming Foresight Practitioner Conference entitled “Worst Practices in Forecasting: Today’s Mistakes to Tomorrow’s Breakthroughs.”

      This 1.5-day event will take place in Raleigh, North Carolina, October 5-6. There we will take a hard look at common practices that may be inhibiting efforts to build better forecasts. Our invited speakers will share how they and others have uncovered and eliminated bad habits and worst practices in their organizations for dramatic improvements in forecasting performance.

      Some of the topics to be addressed include:

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      • Improper Practices in Inventory Optimization

      • Pitfalls in Forecast Accuracy Measurement

      • Worst Practices in S&OP and Demand Planning

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      Foresight is published by the non-profit International Institute of Forecasters (IIF), an unbiased, non-commercial organization, dedicated to the generation, distribution and use of knowledge on forecasting in a wide range of fields. (Smart Software’s own Tom Willemain serves on Foresight’s Advisory Board.) Foresight is just one of the resources made available by the IIF. Additional publications, a host of online resources, an annual symposium and periodic workshops and conferences are available to all IIF members. The Smart Forecaster previously interviewed IIF past-president Dr. Mohsen Hamoudia. Visit the IIF site for information about joining.

      (Len Tashman is the editor of Foresight: The International Journal of Applied Forecasting. The unusual practice-related conference he describes, upcoming in October 2016, will appeal to many of readers of The Smart Forecaster. For instance, those who have received Smart Software’s training have been alerted to the possibility that overriding statistical forecasts can backfire if done cavalierly. Two sessions at the conference focus on the use of judgement in the forecasting process. — Tom Willemain)

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