The Smart Forecaster
Pursuing best practices in demand planning, forecasting and inventory optimization
Companies launch initiatives to upgrade or improve their sales & operations planning and demand planning processes all the time. Many of these initiatives fail to deliver the results they should. Has your forecasting function fallen short of expectations? Do you struggle with “best practices” that seem incapable of producing accurate results?
For ten years, the editorial team at Foresight: The International Journal of Applied Forecasting has been telling readers about the struggles and successes of forecasting professionals and doing all we can to educate them about methods and practices that really work. We do that with articles contributed by forecasting professionals as well as respected academics and authors of highly-regarded books.
As Founding Editor of Foresight, I’d like to invite you to join us for the upcoming Foresight Practitioner Conference entitled “Worst Practices in Forecasting: Today’s Mistakes to Tomorrow’s Breakthroughs.”
This 1.5-day event will take place in Raleigh, North Carolina, October 5-6, 2016. There we will take a hard look at common practices that may be inhibiting efforts to build better forecasts. Our invited speakers will share how they and others have uncovered and eliminated bad habits and worst practices in their organizations for dramatic improvements in forecasting performance.
Some of the topics to be addressed include:
• Use and Abuse of Judgmental Overrides
• Avoiding Dangers in Sales Force Input to Forecasts
• Improper Practices in Inventory Optimization
• Pitfalls in Forecast Accuracy Measurement
• Worst Practices in S&OP and Demand Planning
• Worst Practices in Forecasting Software Implementation
Foresight is published by the non-profit International Institute of Forecasters (IIF), an unbiased, non-commercial organization, dedicated to the generation, distribution and use of knowledge on forecasting in a wide range of fields. (Smart Software’s own Tom Willemain serves on Foresight’s Advisory Board.) Foresight is just one of the resources made available by the IIF. Additional publications, a host of online resources, an annual symposium and periodic workshops and conferences are available to all IIF members. The Smart Forecaster previously interviewed IIF past-president Dr. Mohsen Hamoudia. Visit the IIF site for information about joining.
(Len Tashman is the editor of Foresight: The International Journal of Applied Forecasting. The unusual practice-related conference he describes, upcoming in October 2016, will appeal to many of readers of The Smart Forecaster. For instance, those who have received Smart Software’s training have been alerted to the possibility that overriding statistical forecasts can backfire if done cavalierly. Two sessions at the conference focus on the use of judgement in the forecasting process. — Tom Willemain)
In the supply chain planning world, the most fundamental decision is how to balance item availability against the cost of maintaining that availability (service levels and fill rates). At one extreme, you can grossly overstock and never run out until you go broke and have to close up shop from sinking all your cash into inventory that doesn’t sell. At the other extreme, you can grossly understock and save a bundle on inventory holding costs but go broke and have to close up shop because all your customers took their business elsewhere.
An inventory professional who is responsible for 10,000 items has 10,000 things to stress over every day. Double that for someone responsible for 20,000 items. In the crush of business, routine decisions often take second place to fire-fighting: dealing with supplier hiccups, straightening out paperwork mistakes, recovering from that collision between a truck and the loading dock.
Consider what is meant by “demand management”, “demand planning”, and “forecasting”. These terms imply certain standard functionality for collaboration, statistical analysis, and reporting to support a professional demand planning process. However, in most ERP systems, “demand management” running MRP and reconciling demand and supply for the purpose of placing orders