Aberdeen Group Selects Smart Software Customer, Bedoukian Research, as Best Practices Leader

Belmont, Mass., August 16, 2005 -- Smart Software, Inc., provider of industry-leading demand forecasting, planning, and inventory optimization solutions, today announced that the Aberdeen Group selected Smart's customer, Bedoukian Research, as one of six best practices leaders in its recently published benchmark report, Best Practices in Sales and Operations Planning. According to the study, S&OP best practices companies distinguish themselves from competitors in their business processes, organizational structures, resource effectiveness, technology utilization, organizational decision-making, and internal and external collaboration.

Bedoukian Research, Inc., located in Danbury, Connecticut, is a specialized process manufacturer producing high quality chemical ingredients used in flavors and fragrances for customers worldwide. Bedoukian uses Smart Software's flagship product, SmartForecasts Enterprise, to forecast both customer demand and raw material requirements, as well as set optimal inventory stocking levels. The study found that Bedoukian has demonstrated that there need not be significant changes in a company's existing demand management processes to take advantage of the superior accuracy offered by new, best-of-class technologies, such as SmartForecasts.

One of Bedoukian's major challenges is that two-thirds of its products have intermittent, or slow-moving, demand, which make them very hard to forecast. Although Bedoukian has been using SmartForecasts successfully for close to twenty years, the company only recently started using the system's patented intermittent demand forecasting technology to help prioritize service levels and estimate inventory requirements for all of its products, including those with slow-moving demand. In only six months using the new prioritization process, Bedoukian reduced finished goods inventory by 5 percent and the number of backordered items by 60 percent.

"Bedoukian Research continues to be a leading adopter of SmartForecasts' capabilities," said Charles Smart, president of Smart Software. "We are happy that their hard work and forward thinking has earned them this recognition, together with great planning results from their use of SmartForecasts in their S&OP activities."

Aberdeen Group, Inc. provides fact-based research and insights focused on the global, technology-driven value chain. Aberdeen's benchmarking and solution assessments, sales acceleration programs, and conferences support Global 5000 value chain and technology executivesand the solution providers who serve them. For more information on the Aberdeen Group, please visit http://www.aberdeen.com/.

To learn more about Bedoukian's use of SmartForecasts, please read their success story at http://www.smartforecasts.com/bedoukian.stm

About Smart Software
Founded in 1984, Smart Software, Inc. is a leader in providing businesses with enterprise-wide demand forecasting, planning and inventory optimization solutions. Smart Software's flagship product, SmartForecasts, has thousands of customers worldwide, including midmarket enterprises and Fortune 500 companies, such as Monsanto, Mitsubishi, Siemens, Labatt Breweries, Pfizer, GE and Coca-Cola. SmartForecasts gives demand planners the tools to handle sales seasonality, promotions, new and aging products, multi-dimensional hierarchies, and intermittently demanded service parts and capital goods items. It also provides inventory managers with accurate estimates of the minimum inventory and safety stock required to meet future orders, thereby ensuring the most cost-effective inventory allocation to achieve desired service levels. Smart Software is headquartered in Belmont, Massachusetts and can be found on the World Wide Web at www.smartcorp.com.

SmartForecasts is a trademark of Smart Software, Inc. All other trademarks are the property of their respective owners.

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